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Why is the text is being outlined but not filled on my badge?

If you have been printing badges with the Epson PM 400 properly and then a badge appears to resemble the picture below, you must clean the Epson printer head.

Screen_Shot_2017-11-29_at_10.16.24_AM.png

Follow the necessary steps below to properly clean the head of the printer.

  1. Press the "Home" button.
  2. Choose "Setup."
  3. Choose "Maintenance"
  4. Choose “Head Cleaning.”
  5. Click the button as pictured below.

Screen_Shot_2017-11-29_at_10.17.45_AM.png

Note: The Epson printer should take about 5-6 minutes to properly clean.

 

 

 

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