In order to register/add guests on-site at your event, you must have two things:
1. A registration type. You cannot add walk-ins without having at least one registration type.
Add registration types by clicking "New Registration Type" or the settings icon.
2. Enable that registration type with either a “Door” or an “Online & Door” availability.
See more details on creating registration types on our registration help page.
*Please note this must be done via the web platform and not the app.
Also, if taking payment on-site, you must add a payment gateway.