I can't find my event! (Pre-event)

  • Make sure you have validated the license by tapping the QR icon in the top left corner. This will prompt you to scan the QR code you received by email to activate the license. 



Or, before logging in to the app, open your email containing the QR code on your phone. Tap the "click here to begin" button. You will be prompted to validate the license and link to your Boomset account or sign in as a guest


  • If you are sharing a license between team members, make sure you are logged in with the correct email credentials or PIN number. 



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request