Setting up your virtual booth

This article will serve as a guide for accessing the admin portal and setting up your exhibitor booth at your virtual event.

You will receive an email invitation from after you've been added to the event:


Note, for creating a virtual booth you will not need to download the Lead Retrieval app or scan the QR code. Click the "Click here to begin" button in the email to get started on setting up your account. This will take you to the Boomset website with the following prompt:


If you do not already have a Boomset account, you should select the "Create an account" button from the selection. If you already have one, you may choose the "Link to Boomset Account" option to link the license to your existing accounts. For virtual booths, do not select the "Continue as a guest" option. 

After selecting "Create an account", you will be prompted to enter in your details:


Enter in your details and hit "Create Account". Be sure to remember your username and password as you will be able to log in using these details to edit your virtual booth.

After this is created (or if you chose to link to an existing account), you will be brought to the administrative portal for your event. For virtual booths, you may disregard all areas except those highlighted in red below. You will not need to use the Design tab, nor the Manage Options and Custom Qualifiers tab to create your booth.


The leads tab will show a list of the attendees who have connected with your virtual booth. Though you will also be able to see this list on the virtual event while the event is live, this page gives you the option to export the leads (upper right-hand corner) to receive a spreadsheet of those who have connected as well as any information the event organizer has chosen to provide.

All of the setup for the booth will take place under the Virtual section on the left sidebar, under  the Settings and Information Tabs. For reference, here is an example of a completed exhibitor booth to compare to when going through the setup options.


Note: you will be able to see your own exhibitor booth as you set it up by visiting, signing in with your email address, clicking on the name of the event, and visiting the Exhibitor/Sponsor tab. If you do not see your event listed, please reach out to the event organizer to add you to the guest list as an attendee.


On the Settings page, you can upload your logo, cover image or video, slogan and select a brand color that will highlight various aspects of your exhibitor booth.

The Presentations and Staff toggles will enable or disable the visibility of those two sections on your booth. Presentations are live broadcasted sessions that the event organizer must assign to you, if you have not been assigned any presentations, you may leave this disabled.

The Staff tab will show a gallery of your booth staff, their images, and their profiles.

Under the Information Tabs section, you will be able to customize the following:


The About section allows you to provide information about your company, and is the first thing attendees will see when they visit your booth. The section is HTML-friendly, and you may paste in raw HTML using the Code View icon on the right-hand side of the tool bar.


The photo tab is a photo gallery, you will upload images directly into the platform for attendees to view. If you are uploading photos, be sure to turn Visibility "On" to make the tab show up on your booth.


The video tab is a video gallery, you will be able to include either external links or embed code into this section. An external link will take the attendee to the link you've provided, whereas embed code will allow the attendee to view the video directly in the virtual booth. Embed code is generally found in the "Share" option of your video source platform. You may also upload a thumbnail for these videos that will be displayed as still images in the gallery.

If you are uploading videos, be sure to turn Visibility "On" to make the tab show up on your booth.


Finally, the Resources section is where you can upload any miscellaneous documents. Accepted file types are: .png, .jpg, .jpeg, .svg, .pdf, .doc, .docx, .xls, and .xlsx. The file size limit is 15mb per document, and you may upload up to 50 documents.

If you are uploading Resources, be sure to turn Visibility "On" to make the tab show up on your booth.

Once your exhibitor booth is set up and you have been added as Booth Staff by the event organizer, you will be able to see leads come in who have connected to your booth during the live event:


As they come in and hit "Connect", you will see any notes they left and be prompted to reach out to them in the community ("Start Conversation", or "Go to Conversation" as in the above example if the chat has already been initiated). If another booth staff member has reached out to the lead, the prompt will read "In Progress" and will only be clickable by the booth staff member who initially reached out.

You may also monitor the Leads section in your admin portal to obtain additional attendee details and export spreadsheets of all of your leads.



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